Document Delivery

The Document Delivery Service obtains items not held in the Western Sydney University Libraries, in support of teaching, learning and research.


  • Current Western Sydney University staff
  • PhD, Masters and Honours students enrolled in courses at Western Sydney University

Registration and Copyright Declaration


  • You must be registered before submitting a request
  • Before submitting a request, please use the Library search box to confirmĀ if the Library already holds the item.
  • By following the "Submit a request" link below, I am declaring that each article from the same journal issue is for the same research or course of study
  • Submit a request if the item is not held by the Library
  • Please note that processing times for document delivery requests will be delayed over the Christmas/New Year period.

Turnaround time

Requested items will usually be supplied within 5 to 10 working days. Delivery is dependent upon:

  • the accuracy of the details provided in your request
  • availability and the supplying library
  • postage time


You will be notified via email when an item has arrived. Please allow two working days for delivery to campuses for physical items. Electronic articles will be supplied as an email attachment.

Loan periods

Loan periods vary depending on the lending library's policy. Check the loan period when borrowing the item.

Returning a document delivery item

Items can be returned via any Western Sydney University Library return chute, or by post.

So that your loan is discharged correctly, ensure the plastic Document Delivery strap is attached to the item when it is returned.

Late returns are subject to standard Western Sydney University Library fees.

Contact Document Delivery Service via email or telephone: +61 2 9852 5920